Effective Date: 23rd May 2023
Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing details when you make a booking or create an account on our website. We only collect the necessary information to provide the requested services and improve your experience.
1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and the pages you visit. This data is used to analyze trends, administer the website, and enhance our services.
Use of Information:
2.1 Service Delivery: We use your personal information to process bookings, provide travel-related services, and respond to your inquiries or requests. This includes sharing relevant information with travel suppliers, such as airlines, hotels, and car rental companies, to fulfill your travel arrangements.
2.2 Marketing Communications: With your consent, we may use your contact details to send you promotional emails, newsletters, or special offers related to our services. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Analytics and Improvements: We may analyze user behavior and trends to improve our website, services, and customer support. This may involve the use of aggregated, non-personal information for statistical purposes.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support platforms, and marketing tools. These providers are contractually obligated to protect your information and use it solely for the purpose of providing services to us.
3.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulation. We may also disclose information to protect our rights, property, or safety, or that of our users or others, as part of a merger, acquisition, or other business transaction.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use caution when sharing sensitive information online.
You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your privacy, please contact us using the information provided at the end of this policy.
Thank you for trusting Mapabout. We are committed to protecting your privacy and providing a safe and enjoyable travel experience.